Workaround for Outlook 2019

Check your voicemail via your email on Outlook 2019 for Windows

Resetting Passwords

Voicemail passwords expire yearly. When resetting this password, turn off ALL devices (including mobile phones) that connect to your Unified Messaging voicemail account. After you change your voicemail password, start each device one at a time (disconnected from the internet if possible), open your email client, and input the new voicemail password.

Failure to do so may result in being locked out of your voicemail. If this happens, call 540-231-6780 to unlock your account.

Follow the instructions in the video below to setup your unified messaging with Outlook 2019 for Windows.

Having problems? Submit an incident at 4help.vt.edu

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