button to view your main phone screen.
Directory
Search the VT directory from your phone
Searching the Directory
Members of the Directory
The directory only contains individuals that have an Avaya phone and whose information has been put in the Avaya system. For this reason, certain names might not appear in directory search results.
- Press the
Phone button to view your first page of call appearances.
- Scroll down to the third page of call appearances by pressing the
Down Arrow of the navigation wheel twice.
- Press the
Directory call appearance button.
- Use the dial pad to search for the last name of the person for which you are searching. Enter a letter
by pressing the dial pad button that has the letters you want to add labeled across its top. Note that
you do not need to scroll through letters: you only need to dial out the user's name (e.g.,
to search for "Lincoln", you would press 5468656). As you input letters, the closest matches in the
directory listing will be displayed.
Searching a Full Name in the Directory
If you want to find someone by first and last last name, then dial the last name, then dial a 1 to insert a comma, and then dial the first name (e.g., to search for "Lincoln,Abe", dial 54686561223).
- If the person returned from the directory search has an alternate number or if the individual has the correct surname but the wrong first name, then press the
Next call appearance button to scroll through any alternate numbers or other people with the same surname.
- To call the number returned from the directory search, press the
Make Call call apperance button.