Fax Messages

Accept fax messages at your extension

To use this feature, you must first request the feature to be enabled by sending an email to provisioning@cns.vt.edu

When you hear fax message tones when answering your phone, do the following to send the fax message to voicemail:

  1. Press the Transfer softkey.
  2. Dial 11000.
  3. When you hear the Avaya branding prompt, press *
  4. Dial your extension.
  5. Wait and let your greeting start to play and then press the Complete softkey.
  6. The contents of the fax will be delivered to you as an attachment to an email.