Allow callers to press 0 at voicemail to speak to a designated operator
How the Personal Attendant Feature Works
When a call is not answered and goes to voicemail, enabling the personal attendant option allows the caller to press "0" if they do not want to leave a message and instead talk to an operator or other "live" person. There is no system greeting that makes the caller aware of this option, so you must record your personal greeting and append "If you would like to speak to someone immediately, please press zero and someone will be with you in a moment" to the end of the greeting.
Using the Personal Attendant Feature
To use this feature you must: